Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
How long will it take for my gift basket to arrive?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your home decor or gift set to arrive sooner.
Can I include a personalized message with my order?
Absolutely! During the checkout process, you will see a 'Gift Message' field where you can write a custom note that we will hand-write or print on a premium card for the recipient.
What is your return policy for home goods?
We offer a 30-day return policy on most non-perishable items. Products must be in their original packaging and unused condition. Please note that personalized items are final sale.
Are the items in the baskets curated from high-quality brands?
Yes, we pride ourselves on sourcing premium, artisan-grade home products, from soy candles to luxury linens, ensuring that every Gift Baskett delivery feels like a high-end experience.
Do you offer corporate or bulk ordering for real estate closings?
We specialize in corporate gifting and housewarming baskets for real estate professionals. Please contact our concierge team for bulk pricing and custom branding options.
What happens if an item arrives damaged?
While we pack our baskets with extreme care, accidents can happen during transit. If an item arrives broken, please email us a photo within 48 hours and we will send a replacement immediately.